Chris Voss is a world-renowned negotiation expert, former FBI lead hostage negotiator, and founder of The Black Swan Group. With decades of experience resolving high-stakes international crises, he has developed a practical, psychology-driven negotiation methodology used by professionals, executives, and organizations worldwide. Voss is also a bestselling author and respected professor who teaches people how to gain clarity, build trust, and secure better outcomes in any negotiation. His work empowers individuals and teams to communicate more effectively, navigate conflict with confidence, and achieve results that once seemed out of reach.